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C5-2026 is out! 🚀
by Akshay K
What’s included this time around? What’s new? Check it out! New Features and Enhancements Enable Dashboard access for Sub-Partner users Sub-partner users can now access the Dashboard page in the Surfsight Cloud Partner Portal. The 1763362800000
Important Update: Change to the August 4 Breaking Changes Notice
by Ben Goldfarb
We are issuing an update regarding the Breaking Changes Document published on August 4, 2025, which is scheduled for implementation on November 23. Please note that we will not be proceeding with New Parameter for Get Organization Devices 1762934870213
Important Update: Changes to the Lytx Surfsight™ API
by Ben Goldfarb
The following changes to the Surfsight API may impact your use of the service.  Security updates for AI-14 Encryption Wrong PIN PIN Randomization Summary This update raises default security measures across storage, access, and 1754310600000
Important notice: Changes to the Lytx Surfsight™ API
by Ben Goldfarb
The following is a list of upcoming changes to the Surfsight API may impact your use of the service. New Parameter for Get Organization Devices Endpoint (SUR-9249) We will be adding a new, optional query parameter, telemetryDataSource. 1753114500000
Phishing Alert Update
by Ben Goldfarb
We are writing to update and clarify the Phishing Alert reminder sent earlier this week. This update confirms that there was no phishing attempt. What Happened: On July 11th, our service provider experienced a technical glitch that 1752578100000
URGENT: Phishing Alert – Protect Your Information!
by Ben Goldfarb
We are writing to alert you about recent phishing attempts that have been targeting many of our partners. Cyber attackers are sending fraudulent emails, often disguised as legitimate communications. Your vigilance is critical in protecting
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Important notice: Changes to the Lytx Surfsight™ API
by Ben Goldfarb
The following are upcoming changes to the Surfsight API may impact your use of the service. AI-12/AI-14 Connection Error Response Update Currently, our system returns a “500 Internal Server Error” when the AI-12/AI-14 connections 1732178460000
Firmware 3.14 is rolling out!
by Ben Goldfarb
Firmware Update 3.14 is rolling out The latest firmware update, 3.14, for the AI-12 dashcam, is rolling out. What’s included: Yawn Detection Auxiliary Camera Connection/Disconnection Alerts Enhanced the Telemetry API Standby Window
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Firmware 3.13 is rolling out!
by Ben Goldfarb
Firmware Update 3.13 is rolling out The latest firmware update, 3.13, for the AI-12 dashcam is rolling out. What’s included: Power loss file protection Increase privacy with watermarks Increased data security with an enhanced
